Cause: |
Solution: |
|---|---|
| Heat chamber tilted or improperly seated. | Move wire handle until heat chamber is propely seated and moves smoothly left and right. |
| IWick is set too high. | Reduce wick height by turning wick adjuster knob counterclockwise. |
| Dirty wick. | Clean wick as described above. Try dry burning a second time. If it is still not working properly, order a new wick. |
Frequently Asked Questions
Why does my heater smell bad or have odor?
Why is my flame so high?
Cause: |
Solution: |
|---|---|
| Fuel is contaminated with gasoline or other highly flammable material. | IMMEDIATELY shut off heater. Inspect all components for damage. Drain fuel tank and rinse with fresh, clean kerosene. Install new wick and fill tank with fresh, clean 1-K kerosene. |
| Wick is set too high. | Remove wick and reinstall to correct height. |
Why is my heater flickering, dying or having a low flame?
Cause: |
Solution: |
|---|---|
| Dirty wick | Clean wick as described above. Try dry burning a second time. If it is still not working properly, order a new wick. |
| IWater in fuel or poor quality kerosene. | Drain tank. Install new wick. Refill with fresh, clean 1-K kerosene. |
| Wick is too low to sustain a good flame. | Remove wick and reinstall to correct height. |
Why is my wick adjuster knob so hard to turn?
Cause: |
Solution: |
|---|---|
| Dirty wick. | Clean wick as described above. Try dry burning a second time. If it is still not working properly, order a new wick. |
| Wrong wick. | Drain tank. Install new wick. Refill with fresh, clean 1-K kerosene.. |
| Damaged mechanism. | Order a new wick adjuster. |
Why won't my wick ignite?
Cause: |
Solution: |
|---|---|
| Out of fuel. | Check fuel gauge, add fuel if necessary. |
| Igniter coil fails to glow. | Check wire connections. Replace batteries. Replace igniter coil, if necessary. |
| Water in kerosene or poor quality kerosene. | Drain tank. Install new wick. Refill with fresh, clean 1-K kerosene. |